architecting first impressions today for tomorrows encounter
I posted on my twitter (@kerrymackey) back in the spring of 2010, the following. In recent consulting I found it necessary to repeat. “Pastors, invest wisely in first impressions or no one will be in the seats to hear you.” Seriously, if we would invest the same amount of resources helping people bridge the gap [...]
After speaking today with a Pastor in Reno, NV. about Street to the Seat and helping them evaluate their churches need in taking better next steps in the area of First Impressions and Assimilation it hit me. I am SO sorry that I’ve neglected you guys/gals here on Street to the Seat. It has been [...]
Here is a simple first impression most persons never even think about. Who’s answering your phone. Nine times out of ten the person answering your church phone makes or breaks the impression. Not only who, but how they answer the phone is very important. And if no one answers then the voice message is just [...]
This past week I was hanging with some really great friends in the North Texas area. During our time together while hanging out on the back porch at their house we had a great discussion on “customer service”. Just a couple of nuggets from that discussion that I think are paramount for us to understand [...]
