Archive for the 'Contribution' Category

Invest Wisely in the First Impressions of the Church

I posted on my twitter (@kerrymackey) last week the following,

Pastors, invest wisely in first impressions or no one will be in the seats to hear you.”

Seriously, if we would invest the same amount of resources helping people bridge the gap between what they think church is and what we genuinely desire it to be don’t you think more people might consider at least trying it once.

For the past 15 years I’ve spent a good majority of my time evaluating how the church invests it’s resources within the walls.

I must say we have not done a good job of wisely investing the resources God has entrusted to us.  What if we were to reinvest the same amount of funds the the following ways: communicating about us effectively in the community (oral, print, broadcast, & digital), making someones connection first rate when they arrive at the church (street to the seat), helping persons assimilate easily (clear next steps), and help them choose to be a part of belonging to the community of faith (fellowship/serving/small groups).

Pastors, just a thought to consider… What if you spent as much on your first impressions ministry as you did on your worship experience & your facilities?

Just a thought!

“Figures” to “Faith” - a 10 year journey… the short story

A journey of living the past 10 years at or above 6 figures ($$) to living by faith.  God woke me during the night last night and began to have me write.  What you see here are my ramblings from last night.

I have been needing to write this post for several months now; however, I just wasn’t ready.  I think I need it as much for myself to flesh out in words my feelings.  I hope you’ll find a nugget or two within my ramblings that will give you a word of faith for your own life.

LESSONS IN FIGURES

Over the past 10 years I have had the great privilege of serving at some of the greatest and most well known churches in the world.  I was fortunate enough to have gone to one of the most well known seminaries in the country in Fort Worth, Texas and began my ministry at a church of 255 in attendance to serving at the executive level of churches of 3000, and two churches over 20,000 in weekly attendance with multiple campuses.

During those times over the past ten years I was honored to have a very nice salary, health, life, dental, vision insurance, church supported HSA’s, retirement, and spending accounts.  Not to mention access to up to 3 & 4 weeks of paid vacations and plenty of time to travel and conduct conferences, revivals, training events, etc…

To tell you the truth over these years I truly haven’t worried about anything.  During that time my bride and I have lived in 3 different states, had 4 boys, and my bride has been able to be a work at home mother and home school our boys.  We have been completely taken care of financially.  Never really worrying about bills, car payments, mortgage, etc…  In fact, we purchased an investment property in Texas and held it for several years.  On other occasions we considered purchasing additional investment properties in Texas just in case we ever considered going back, but never followed through.

LESSONS IN FAITH

In the last 6 months God led us from that life of security in “figures” to join our dear friends Pat & Gina Giraldin in “faith” here in southern California to be church planters.  On Christmas Eve we started, “Hope Crossing Community Church” in San Juan Capistrano California (92675)

These past 6 months have been the greatest lesson in faith my bride and I have ever encountered.  Placing our home in Florida on the market in late August 2009… (still hasn’t sold - potentially will short sale) to moving our family to southern California completely on faith (several people came together to cover the cost of the move), not having a place to live (literally) until after driving into town the second week of December 2009.  Finding a place to rent within days and once again having several families help cover our 1st months rent.

Did I mention that at the time we rolled into town we didn’t have a place to start the church for Christmas Eve.. once again God showed up and gave us San Juan Hills High School Gym on December 14th and hundreds of folks came together to make the start a wonderful success.  In the past 5 weeks we have been gathering as a church, God has been impacting and changing lives of the folks in south Orange County… cities like San Juan Capistrano, San Clemente, Dana Point, Ladera Ranch, Laguna Niguel, Las Flores, Rancho Santa Margarita, Mission Viejo, and Aliso Viejo.

We have never lived an extravagant life; however, God has taught us what we can live without.  For the first time since we’ve been married we are renting a house and not owning.  We haven’t had TV, Cable, Satellite, house phone, or Internet for 6 months - no biggie - Thank you (Panera Bread) for the use of your free Wi-Fi.  We are turning back our lease car this month.  I have started riding my street bike full time.  We don’t have membership dues to golf or sport clubs so nothing lost there.

God has also stepped Stephanie and I through steps of faith in showing us daily provision.  Never in our lives have we been so dependent on daily provisions from God.  We have seen God use the gifts/resources of others to pay our rent, cover utility bills, make insurance payments, cover costs of registering our vehicles, provide groceries, and the list goes on.  It has been a very humbling experience as for the first time in our lives we have started going to the local food bank once a month.  Thank you to every person who has ever given to a local food bank… your generosity is providing for my family… Thank You!

God has shown us that we are so blessed! In light of the world’s problems we are blessed.  We live is a free country protected by the wonderful men/women of the armed forces.  We are all healthy. We have a great family, great children, loving parents/grandparents, awesome friends, and a church home in Hope Crossing that just blows our minds with love.

God has also shown us that the vision of reaching this community for Christ… Is to die for.  It is causing us to die to self and long for their eternal security in a relationship with Jesus.  I was reminded just last night that I have no pride left… For those of you who have known me most of my life you know that is a HUGE step for me.  From my earlier years I was in it for me… It was about what I could do, what I could prove, and who I was going to become in corporate America and in the American church.  I have truly been broken in the past 6 months.  Stephanie and I are both looking for part-time jobs to supplement expenses while getting the church off the ground with the ministry team.

The vision God has given us for south Orange County is crystal clear.  We (Hope Crossing Community Church) are a Church relieved of imposed boundaries created by religion, rising up from a generation that desires hope and community, gathering together to grow as disciples, loving God, loving others, and leaving a legacy of love in the world.

The communities we are desiring to love here in south Orange County are in dyer need of hope, love, and a legacy.  Our vision is to be the Church in our communities, not to them.  We want to be serving in our communities through local Government, Schools, Community Organizations, Youth Organizations, and in the lives of individual families.  We are committed to the cities of south Orange County for the health of our families and our faith.

Check out these stats: (10 mile ring around Hope Crossing - 9 cities)

  • 500,000 people
  • 182,000 households
  • 24.4% - say it is important to attend a religious service
  • 50.5% - consider themselves spiritual
  • 18.0% - enjoy watching religious TV
  • 35.4% - considering themselves to have conservative Christian values
  • 17.3% - say their faith is really important to them
  • 25.0% - say they contribute more than $200 a year to a religious organization

I’d like to ask you to consider partnering with us to carry out the vision God has given us at Hope Crossing Community Church.  Please consider joining the vision.  Your support will change a life, a family, and our community.

Make contributions payable to:

Hope Crossing Community Church

Mail contributions to:

Hope Crossing Community Church
PO Box 4170
Mission Viejo, Ca 92690

Thank you for allowing me to share my journey.  I hope that you have seen from my thoughts that my faith is stronger now than ever… on so much less.  Being a church planter has shown me a missional-life is a faith-life.  Living by faith…

Last night during our bible study and prayer time we studied Galatians 6:9 in the Bible which says, “And let us not grow weary of doing good, for in due season we will reap, if we do not give up.”

We will not give up…

Blessings!

Pastor Kerry

Hope Crossing Web
Hope Crossing Facebook Fan Page

Intentional or Natural Assimilation through the eyes of a Church Planter

Well, these past several months have been off the hook as we’ve planted  Hope Crossing Community Church in southern California with some dear friends.  Coming from the world of serving on staff with two giga churches over the past 5 years to planting a church from ground up has it’s own assimilation intricacies.

My students at Rockbridge Seminary (an online seminary where I teach) reminded me through their postings this week of our longing for … biblical community.

I am also reminded of a brief discussion I had with Joseph Myers author of “A Search to Belong” back in February 2009.  Joe said, “Why do we work so hard to create something God created us for in the first place?”  Joe was referring to the time/energy the church puts into “creating community”.  Joe said to me, “Kerry, shouldn’t something that God created us to be, come easier?  Why do we try to artificially created something…?”

Just a thought?  It made me think…

Listening to God for Our Next Steps

This past week I spent several days in southern California with friends praying and talking about mine and Stephanie’s journey and listening for discerning words about our next steps in ministry.  You know that this isn’t always a comfortable place for me.  Being the tactical, church business administrator, developer that I have become to be over the years sometimes hinders my ability to hear God.  However, in the past week God has brought our friends, family, coaches, and mentors around us to hear from God.

Here is a run down of 6 days of God speaking … listening to God for our next steps… what do you hear?

Day 1: (September 18, 2009)

God wakes me up at 6:38 a.m. California time

Day 2: (September 19,2009)

God wakes me up at 6:38 a.m. again

Day 3: (September 20, 2009)

God once again wakes me at 6:38 a.m.

Day 4: (September 21, 2009)

Ok, this is crazy… four days in a row God wakes me at 6:38 a.m.  The reason I know it was 6:38 is when He woke me is because I immediately looked at my iPhone to see what time it was… The time 6:38 kept looking back at me.  On this day I immediately called Stephanie and the boys in Texas to make sure everything was OK.  Things were great with her, so I asked Stephanie what it might mean.  She had no idea, but knew God was revealing another sign to us about our next steps in ministry.

I thought for a minute… hmmm… 4 days in a row…. bible…. 4 gospels… Let’s go to the gospels and see what is there.

Book of Matthew - there is not a chapter 6 verse 38.  It ends at verse 34.

Book of Mark - now this is another story. Mark 6:38 reads:

How many loaves do you have?  Go look!”

May not be a sign for you, but it was for me.  I had just been praying over a financial need from the day before that will change the course of our life and ministry.

Book of Luke - chapter 6 verse 38

Give and it will be given to you.  They will pour into your lap a good measure–press down, shaken together, and running over.  For by your standard of measure it will be measured to you in return.”

Do you see where this is going?  God is calling us out to be so generous in our daily lives that He, with reckless abandonment will provide for our every need.

Book of John - chapter 6 verse 38

For I have come down from heaven, not to do My own will, but the will of Him who sent me.”

Hello… God is speaking… He is saying don’t get in My way… I have a plan for you and Stephanie, and it is to do His will, not ours.  We must get out of His way so that He can do what He does best…  “Oh, God don’t let us screw this up.  Whatever “this” is?”

Day 5: (September 22, 2009)

God wakes me at 6:33 a.m.  - Go figure… He missed the book of Matthew and need to take me back.

Book of Matthew - chapter 6 verse 33

But seek first His kingdom and His righteousness, and all these things will be added to you.

I can not fathom that God would wake me up five days in a row at specific times that had meaning… but then again He is God.

Day 6: (September 23, 2009)

Now if 5 days wasn’t enough God woke me up this morning… now back in Florida at 9:23 a.m. and this time I felt like I needed to go to the Book of Luke, so that is where I went.

Book of Luke - chapter 9 verse 23

If anyone wishes to come after Me, he must deny himself and take up his cross daily and follow Me.”

Call it what you will, but I believe this is a prophetic and defining moment in mine and Stephanie’s ministry.  In all my years of being a pastor God has never chosen to reveal Himself to me in such a fashion.  I am beside myself in how He is choosing to speak to me in these days.

Wonder if He’ll rest on the 7th day???

Just a Thought…

What do some Pastors have against us?

I was on the phone recently with a ministry partner at a church I have known for years who asked me the question, “What do some Pastors have against us?”  Not a question I hear every day.

Here is the conversation… the best I recall.

Ministry Partner = MP
Pastor Kerry = PK

MP - Pastor Kerry what do some pastors have against us?

PK - What do you mean?

MP - I mean for the past 10 years I have been serving in the local church and it appears to me that some pastors get in the way more than they serve along with us… and they are seldom satisfied with our service.

PK - Go on…

MP - Well, for example… there are several of us who had this idea that we were willing to lead, fund, and take charge of.  Everything was going fine until one of the the pastors stepped in and derailed the whole thing.  Seemed like he wanted to step in and make it his, take charge, run the show, call the shots, etc…

PK - So how does that make you feel.

MP - Makes me feel like if the pastor doesn’t think they are in control of every little thing at the church then it can’t happen.

MP - In fact, just the other weekend one of the pastors came by the Welcome Center and told me that their was just too much stuff on the tops of the counter and that it all needed to be cleaned off.

MP - So just for grins when the pastor walked away I shuffled the brochures around to different locations on the counter top; however, I didn’t remove any of them.

MP - 15 minutes later the pastor walked back by and said, “Now… that’s looks so much better.”

MP - and without taking a breathe the pastor said, “now can you get some more greeters at that other set of doors.”  I almost lost my cool, but I didn’t.

PK - I am so sorry for the way in which he treated you… it wasn’t right and I know how much that must have hurt you.  I am deeply sorry.
___________________

I wonder how often we as pastors and staff treat ministry partners this way.  I genuinely believe sometime we forget that we as pastors/staff are to be “equipping the saints for the work of the service”.  Now that doesn’t mean controlling their every move, nor does it mean treating them like throw away utensils.

It saddens me to think that we would treat our ministry partners in such a way that they would not feel valued, loved, and cared for… what a tragedy!

How is it that we have moved so far away from serving alongside of each other in ministry… we are all ministers… aren’t we?

Pastors…

No longer can we sit on the sidelines barking orders to “volunteers”… They are “partners” in ministry.  It is time we come out of the “green rooms”, “lofts”, “pits”, “boxes”, “bullpens” … or whatever else your church may call them, and serve alongside of ministry partners.

No Ministry Partner should ever say, “What do some pastors have against us?”

Something to chew on…

Grow with Me - a Ministry Partner orientation strategy that works

Here is an simple idea for on boarding Ministry Partners that I’ve used for years that really works.  See if it works for you.

______________

Orientation/Training: “Grow With Me”

Upon completing a ministry application and interview, your next step will be to attend an orientation to learn more about your ministry and <name of church>.

<name of church> is a church with many components to learn about.  This is the reason that we developed our “Grow with me” orientation pathway.

At the orientation you will be issued a temporary I.D. and assigned a “Grow with Me” partner.  For the first 30 days, this partner will help you learn everything you need to know about your ministry.  At the end of the 30-day orientation period, you will be assigned a different I.D. and placed into ministry.

Here is the flow of ministry placement: Application, Interview, Orientation, Grow With Me (Interning), and Deployment.

________________

See, I told you it was simple… Don’t over complicate the on boarding environment for Minsitry Partners.

Journeying with Jesus often takes the road less traveled.

Over the summer months Stephanie and I have been on a ministry growth journey with the Christ Fellowship team, our mentors, our coaches, and family about life and ministry.

We have come to a place in resent days where we believe God is leading us to transition from our position as Director of Adult Ministries at Christ Fellowship Church in Palm Beach Gardens Florida.

As we pray through our next steps in ministry we ask that you join us for an adventure with Jesus.  We are so excited about our next steps… even when we can’t see them clearly.  Dependency is a great place to live.

Street to the Seat (STS) has been close to our hearts for the past several years so we will continue this ministry as we move forward. Please click on the Services tab to see how we can better serve you, your denomination, association, and/or church.

Please CONTACT US to begin a conversation.

Street to the Seat
17172 Brian Way
Jupiter, Florida 33478
561-972-4316
kerry@streettotheseat.com

A week in review while vacationing at the Hyatt Coconut Plantation

This past week Stephanie, the boys and I, as well as Stephanie’s parents spent 5 days relaxing near Fort Myers, Florida.  I am continually impressed by how important Customer Relations are in the resort community.  It seems they do not miss a thing from the time you step on the premises until the moment you leave or at least they try.

Makes me ask the question why we do not take first impressions and customer relations more seriously in the local church.

Over the past 13 years in the local church several questions continue to surface in my mind, especially with my recent experience.

  • How can we help the church take a more significant role in customer relations with those who are our guests? (concierge at the condo)
  • What communication tools are we using and are they the correct ones to help meet their perceived needs? (oral, print, broadcast, digital media tools - quick reference guide at the condo)
  • What are we providing guests that creates connection within minutes of their arrival? (guest dessert with staff on evening of arrival, free breakfast in the foyer, etc…)
  • How do we help persons feel like they are making a contribution? (all guests were asked to hang their towels for multiple days to assist with being ‘green’, also asked to keep the grounds clean, etc…)
  • How are we helping persons feel like they are part of the community as quickly as possible? (the resort shared a listing of all the benefits available.)

Just a couple of thoughts I was having this week.

Thank you Hyatt Coconut Plantation for a GREAT experience while being your guest.  You made a GREAT first impression and provided GREAT customer relations.

Intentional Assimilation

I was dialoging several thoughts with my Rockbridge Seminary class in the past few days when someone asked if I’d give them a thirty thousand foot view of how I might see “intentional assimilation”.  I wrote this little ‘ditty’ in 10 minutes so I’m sure it has room for improvement; however, see what you might learn from it that will help your church.

___________________________

Intentional Assimilation begins long before the weekend experience and goes on for days, weeks, and months after the initial encounter.  Consider what it might mean to your church if you looked at the following areas of assimilation and how would it change what you currently do.

1.    Communication

Assimilation for new comers begins with a communication strategy that includes oral, print, broadcast, and digital media.  Rex Miller writes a great book on Millennium Matrix.  A must read for leverage every platform available to communicate who we are and how you can belong here.  This begins with members of the congregation engaging their community personally telling life-changing stories.

2.    Connection

Touch points are huge!  These are the “street to the seat” type issues from signage packages around your campuses to, traffic volunteers, greeters, Welcome Center hosts, ushers, EMS teams, Security, etc…  Leveraging every opportunity to take someone by the hand through his or her entire first impression experience.

This might also include welcome packets, new believer kits, brochures about ministries, coffees, luncheons, etc…

3.    Contribution

Although not talked about enough the key to retention of guests is retention of good volunteers (ministry partners) in strategic touch points.  John C. Maxwell reminded me the other day of one of his old sayings, “make sure you have people with the ‘gift of ush’… ushering”.  What he means is make sure you have your best people on the front lines of engaging your folks from the curb to the cushion, the parking lot to the pew, the street to the seat…

4.    Community

Building a “Grow to Go” discipleship platform will produce huge dividends in the long term.  Develop a plan to have crawl, walk, and run steps for people.  I call this “discover, develop, deploy”.  People need to see that you have a plan for them and their families.  More to come on “Grow to Go”… a life work in the making.

Here are some ideas:
•    Response Card – ‘guest card’
o    Ask persons to complete during every service
o    Provide cards at every Welcome Center
•    Next Step Process
o    Follow-up, say the same thing and direct consistently… if multi-site, be ALIGNED…
•    101 – 2 hr orientation on fellowship (membership class – HUGE)
•    201 – 2 hr orientation on becoming like Christ – “Grow to Go”
•    301 – 2 hr orientation on how God has SHAPEd you to serve the church (Only U Can B U)
•    401 – 2 hr orientation telling your story personally, locally, and globally
•    501 – 2 hr orientation on full life surrender.
•    Small Groups – intentional growth groups meeting throughout the week
o    Truly where long term care happens

“Single most influential change in my spiritual journey 12 years ago with Daryl Eldridge.”

•    Studies – centralized and decentralized discipleship classes (life studies) that meet one of the five purposes and meet one of the three levels of learning (discover, develop, deploy)

Toss some of these ideas around in discussion and see what else you can dream up.

Looking to Volunteers at Christmas

I was thinking through how we are valuing our volunteers this Christmas and was reminded of a post I wrote last year.  I hope you find it helpful.

Valuing Volunteers: They Deserve It!”