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	<title>Comments on: Customer Service &#8211; a back porch discussion</title>
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	<description>architecting first impressions today for tomorrows encounter</description>
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		<title>By: Ellis Hayden</title>
		<link>http://www.streettotheseat.com/2009/10/03/customer-service-a-back-porch-discussion/#comment-418</link>
		<dc:creator>Ellis Hayden</dc:creator>
		<pubDate>Tue, 06 Oct 2009 02:22:44 +0000</pubDate>
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		<description>Really appreciated the insights from the back porch. Customer Service doesn&#039;t just happen, we have to educate, train and inspire the servant attitude.</description>
		<content:encoded><![CDATA[<p>Really appreciated the insights from the back porch. Customer Service doesn&#8217;t just happen, we have to educate, train and inspire the servant attitude.</p>
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